N4 AUTOWERKS
Legal & Privacy
Our privacy, customer service and repair policies.
Drafts — pending business-detail verification and appropriate legal review. Not yet adopted or represented as legal certification.
01
POPIA Privacy Policy and Notice
How customer, vehicle and account information is used, and how to exercise your rights.
02
PAIA Manual
Draft private-body records manual and formal access-request procedure.
03
Website Terms of Use
Use of the website, booking requests and linked services.
04
Customer Service Terms and Conditions
Fair terms for assessment, approved work, collection and charges.
05
Vehicle Booking and Repair Authorisation Policy
A booking request is not permission to carry out chargeable repairs.
06
Parts, Cancellations, Refunds and Deposits Policy
Availability, lawful charges and individually disclosed arrangements.
07
Repairs, Parts Warranty and Complaints Policy
Statutory repair warranty and a practical complaints process.
08
Cookie and Website Tracking Policy
Necessary sign-in storage, fonts, linked services and technical reporting.
09
Customer Data Retention and Security Policy
Retention criteria, lawful disposal and handling access/security requests.
10
Customer Communications Policy
Service updates only; booking is not marketing consent.